Privacy Policy

Last updated: February 2025.

1. Introduction

luckywinkingdom.com ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website. We are a UK-focused information site that provides content and links to third-party gambling operators. We do not operate gambling services ourselves.

2. Data We Collect

We may collect the following categories of information. Information you provide: when you contact us by email or through any form on the Site, we may collect your name, email address, and the content of your message. Technical and usage data: when you visit the Site, we may automatically collect your IP address, browser type and version, operating system, referring URL, pages visited, and approximate time spent on the Site. We may also record whether you have accepted or rejected cookies via our cookie banner. We do not collect payment details; any payments are made directly to third-party operators who have their own privacy policies.

3. How We Use Your Data

We use the data we collect to operate and maintain the Site, respond to your enquiries, improve our content and user experience, analyse how the Site is used (e.g. which pages are most viewed), and comply with legal obligations. We do not use your data for automated decision-making or profiling. We do not sell your personal data to third parties. We may share data with service providers who assist us in running the Site (e.g. hosting) under strict confidentiality and data-processing agreements; such providers are only permitted to use the data for the purposes we specify.

4. Legal Basis for Processing

Where applicable under UK and EU data protection law, we process your data on the following bases: consent (e.g. where you have accepted cookies or contacted us); legitimate interests (e.g. site operation, analytics, and improvement); and legal obligation (where we must retain or disclose data to comply with the law). You may withdraw consent at any time where processing is based on consent; this does not affect the lawfulness of processing before withdrawal.

5. Data Retention

We retain your data only for as long as necessary to fulfil the purposes set out in this policy or as required by law. Contact form and email correspondence may be kept for a limited period to handle follow-up enquiries. Technical and usage data may be retained in aggregated or anonymised form for longer for analytical purposes. Cookie preferences are stored according to the choices you make (e.g. via localStorage) and can be cleared by you at any time.

6. Your Rights

Under UK data protection law you have the right to access the personal data we hold about you, to request correction of inaccurate data, to request erasure in certain circumstances, to restrict processing, to object to processing based on legitimate interests, and to data portability where applicable. You also have the right to lodge a complaint with a supervisory authority (in the UK, the Information Commissioner's Office). To exercise any of these rights, please contact us at info@luckywinkingdom.com. We will respond within the timeframes required by law.

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include secure hosting, limited access to personal data, and safe handling of communications. No method of transmission over the internet is completely secure; we cannot guarantee absolute security but we take your privacy seriously.

8. Third-Party Sites and Cookies

Our Site contains links to external websites, including online casinos. Those sites have their own privacy and cookie policies. We are not responsible for their practices. When you click through to a third-party site, any data you provide is governed by that site's policy. For details on how we use cookies on this Site, please see our Cookie Policy.

9. Children

Our Site is not intended for users under 18. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

10. Changes and Contact

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy. For any privacy-related questions or requests, contact us at info@luckywinkingdom.com.